AI front desk for private practices

Your front desk that never misses a call.

Deskhey answers every call live, books patients into your existing schedule, and never calls in sick: 24/7, on HIPAA-eligible infrastructure.

Answers live: phone, web, email, Instagram, and TikTok DMs.

What Deskhey does

Answers every call live

No voicemail, no hold music. Every caller reaches a real, natural conversation in your practice’s voice.

Books into your schedule

Appointments land directly in the calendar and EHR your team already uses. No new system to learn.

Never sleeps, never quits

Mornings, nights, weekends, holidays. It works 24/7 and never takes a sick day or a salary.

The bleed

Patients stopped leaving voicemails.

They text. They DM. They expect instant. If your line rolls to voicemail at 6am, 9pm, or on a Saturday, the patient doesn’t try again. They book with the practice that picked up. No amount of hiring covers every hour the phone rings.

30–42%

of calls go unanswered at a typical practice

75–87%

of callers who hit voicemail hang up and call a competitor

Six figures

in new-patient revenue lost to missed calls each year

After-hours

It’s 9pm. A new patient just called.

Deskhey picked up, answered in your voice, and booked them into tomorrow’s schedule. You’ll see it in the morning.

How Deskhey works

Three parts. One front desk that doesn’t leak.

Each part closes a different leak: the math before you commit, the calls while you’re open, and every lead the moment it lands.

  1. Revenue Predictor

    Before you pay a dollar, we map your call volume, missed-call rate, booking conversion, and new-patient value, then show you on paper exactly what the next 90 days looks like for your practice.

    See the math now
  2. AI Front Desk

    We install it into the schedule and EHR you already use. It picks up every call live in your practice’s voice, books patients in, handles refills and intake, and runs after-hours, all on HIPAA-eligible infrastructure under BAA.

  3. Lead Capture Loop

    Every channel (phone, web forms, Instagram and TikTok DMs, Google Business messages) gets answered in seconds. Missed calls get a text back instantly, and old leads get reactivated automatically.

Integrations

Works inside the tools you already run.

No rip-and-replace. Deskhey books into your scheduling platform and hands off to the channels your team already watches.

Books into your scheduling

  • Boulevard
  • Mindbody
  • Square Appointments

Alerts your team

  • Slack
  • Microsoft Teams
  • SMS
  • Telegram
  • Zapier

Don’t see yours? We support many more, and add new ones fast. Just tell us what you run.

Built for

Cash-pay practices that live on the phone.

Best fit for high-call-volume, social-driven specialties at 1–10 providers, where a single missed call is worth hundreds today and thousands over a patient’s lifetime.

  • Med spas & aesthetics
  • Cosmetic dermatology
  • Plastic surgery
  • IV therapy & wellness
  • Weight-loss medicine
  • Women’s health & fertility
  • Concierge psychiatry
  • PT & chiropractic

What we run

Pick where you start.

Most practices begin with the Front Desk and add Speed-to-Lead once the back end is clean. We run the math on your numbers on the call.

Start here

AI Front Desk

Answers every call live, books directly into your schedule, verifies insurance in real time, handles refills and intake, and runs after-hours, on HIPAA-eligible infrastructure under BAA.

See it on a call
Scale up

Speed-to-Lead Engine

Turns ads, social, and web into booked consults: every inbound answered, qualified, and booked fast across phone, web, email, Instagram, and TikTok DMs, plus missed-call text-back and dead-lead reactivation.

See it on a call
Everything

Full Growth System

Front Desk + Speed-to-Lead + paid media. We run the whole funnel: generate, capture, book, serve. The tier that carries the recovered-patient-revenue guarantee.

See it on a call
Add-ons, any tier:
Personal Brand Engine
Product Photos
iMessage Blue-Text

Trust & compliance

Built for medical, from day one.

The compliance questions you would ask a vendor, answered before you ask them.

HIPAA-eligible infrastructure

Calls and patient data run on HIPAA-eligible infrastructure, not a consumer chatbot.

BAAs signed before go-live

We execute a Business Associate Agreement before a single call is answered.

Books into your existing EHR

No rip-and-replace. Deskhey works inside the schedule and tools you already run.

We stand behind go-live

A scoped launch plan with clear milestones, so you know exactly what live looks like.

The math

See what your missed calls are really costing.

Drag your numbers for a conservative monthly projection. On the call we run it against your real call data, missed-call rate, and booking conversion.

Your numbers

60
25%
20%
50%
$1,200

Recovered revenue, per month

$39,600

That’s about 33 new patients a month, booked from calls you’re missing right now.

Over 90 days
$118,800
99 recovered patients
Per year
$475,200
at today’s inputs

A conservative estimate from the numbers you set. It assumes Deskhey answers the calls you’re missing now and books at the rate you chose. Your real figures come from your call data on the call.

Book a callWe run these exact numbers with you, live.

Questions

The questions owners ask before they switch.

Straight answers on compliance, your schedule, and what going live actually looks like. Anything we missed, we will cover on the call.

Yes. Deskhey runs on HIPAA-eligible infrastructure, and we execute a Business Associate Agreement (BAA) with your practice before a single call is answered. Calls and patient data are handled under that BAA, not on a consumer chatbot, and patient information is never used to train general-purpose models.

Let’s run your numbers, live.

Tell us where to reach you and we’ll set up a call: what you’re losing now, and what 90 days with Deskhey in place looks like.

No spam. We only reach out to set up your call.